Privacy & Cookie Policy

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Last updated: 21/04/2025

At Wildwood Quarry Retreat (www.wildwoodquarry.co.uk), your privacy is important to us. This policy explains how we collect, use, and protect your personal data, as well as how we use cookies on our website.

1. What Information We Collect

We may collect the following personal and technical information when you interact with our site:

• Your name, email address, and phone number (e.g., when you contact us or make a booking)
• Booking details and preferences
• Technical data such as IP address, browser type, operating system, and pages visited (via cookies and analytics tools)

2. How We Use Your Information

We use your data to:

• Respond to enquiries and process bookings
• Improve website functionality and user experience
• Send updates or promotional emails (only if you’ve opted in)
• Monitor website usage and performance through analytics

We only collect data that is necessary and relevant to provide you with the best service.

3. Sharing Your Data

We do not sell your personal data.

We may share it with:

• Trusted service providers who help operate our website or booking system (e.g., hosting platforms, analytics services)
• Legal authorities if required by law

4. Cookies Policy

Cookies are small text files stored on your device to help the website function properly and improve your experience.

We use cookies to:

• Remember preferences and improve usability
• Track website traffic and performance (e.g., Google Analytics)

You can control cookies via your browser settings. Disabling them may affect your browsing experience.

5. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Withdraw consent for marketing at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

6. How We Keep Your Data Safe

We take appropriate technical and organisational steps to protect your personal information from loss, misuse, or unauthorised access.

7. Contact Us

If you have any questions or requests about your data or this policy, please contact us:

Email: Wildwoodquarry@hotmail.com

Address: Bryn Sion Bach, Bryn Sion Hill, Afonwen, Flintshire, CH7 5UL